The Hollies Pre-School

School Policies & Privacy Notice

About The Hollies Pre-school

The Hollies Pre-school, formerly Hollies Playgroup, was opened in September 1976 by a group of Poynton mums, who happened to be teachers, when they could not find a playgroup in Poynton where they felt their children would develop within an ordered group during the very important pre-school years.

More details below.

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A safe and happy environment where children can play & learn under the guidance & supervision of our dedicated & caring staff

St James Primary School & Orphan Care - Uganda

Our special links with a school in Africa enable our children to learn about a very different culture and share 'hands of friendship'.

Holiday Clubs

Activities on offer may include nature walks, craft, baking, games, music, construction, sport, quizzes, treasure hunts and face painting!

A Dentist Visit

Looking after teeth.

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The Hollies Pre-school Policies and Privacy Notice

Privacy Notice

The Hollies Pre-School is committed to ensuring that any personal data we hold about you and your child is protected in accordance with data protection laws and is used in line with your expectations.

This privacy notice explains what personal data The Hollies Pre-School collect, why we collect it, how we use it and how we protect it.

Please read all this policy - click here


Our policies are now reviewed on an ongoing basis.

Below are summaries of the extensive list of all our policies. You can click on the appropriate links to download and read the policies in full.

Policies include:

Anti-Bullying Policy I Behavior Management Policy I Care and Education Policy I Fees Policy
Health and Safety Policy I Statement Policy I Health Policy I Positive Handling Policy I Manual Handling Policy I Privacy Notice | Safeguarding Policy I Secure Storage Policy I Security and Safety Policy I Special Education Needs Policy I Staffing and Recruitment Policy I Complaints Procedure

Anti-Bullying Policy

Statement of Intent
What Is Bullying?
Why is it Important to Respond to Bullying?
Objectives of this Policy
Signs and Symptoms

Please read the full policy available here - click here

Behaviour Management Policy

Our Aim
At Hollies Pre-School we aim to work towards an environment in which children can develop self-discipline and self-esteem in an atmosphere of mutual respect and encouragement. We understand that children flourish best when their personal, social and emotional needs are met and where there are clear and developmentally appropriate expectations for their behavior. We believe in promoting and nurturing positive behavior and are committed to teaching children how to behave in socially acceptable ways and to understand the needs and rights of others.

Please read all this policy - click here

It is important for you as parents to know how we deal with behavior and you may want to continue these through at home.

Booking Policy

Please read this policy - click here

Care and Education Policy

Statement of Intent
Our aim at the Hollies is to provide a safe and happy environment where children can grow and learn under the guidance and supervision of our dedicated and caring staff. We hope to fulfill their physical, intellectual, emotional and social needs, whilst showing them kindness, consistent discipline and encouragement in a happy and informal setting.

Please read all this policy - click here

It is important for you know how we work with parents, how we help your child learn and their daily routine.

Fees Policy

This policy includes the following:

Salary Sacrifice
Government Childcare Vouchers
Session Cancellation/Additional Sessions
Late Collection

Please read this policy - click here

Health Policy

NB: See Lists of Allergens below.

Statement of Intent.
It is our aim to ensure that the setting is a safe and healthy place for children, parents, staff and visitors/volunteers visiting the pre-school. We will ensure staff are kept up to date with relevant information regarding any health issues. Staff will be supervised to ensure policies and routines are adhered to.

Sick child policy.
The wellbeing and health is our primary concern at the Hollies. We ensure all staff are aware of signs and symptoms of early childhood illnesses and display guidance on infection control in the office.

The children should only come to the Hollies if they are fit and well to do so. Exclusion is necessary for the following common symptoms and illnesses: diarrhoea, vomiting, high temperature, chickenpox, measles, mumps, meningitis, head lice, scabies, etc, for the necessary exclusion period. Children should NOT come into pre-school until they have been clear for 48 hours after any sickness/diarrhoea/high temperature illness. If parents are unsure they are asked to consult their doctor.

If a child is off sick, the parents have to ring The Hollies the first day they are off. This will be recorded on the Child Illness Record, where the date returned will be noted. If a child is away for more than 1 week without contact from a parent, a supervisor or Rachel Willoughby will contact the parent.

Please read all this policy - click here

It is important for you know our policy to hygiene, sick child policy and administration of medication.

Allergens Lists

Allergen Content Chart - Snacks - View or download here.

Allergen Content Chart - Treats and Baking - View or download here.

Health and Safety Policy

This policy includes the following:

Statement of general policy
Health and safety risks arising during work activities
Safe equipment
Information, instruction and supervision
Competency for tasks and training
Accidents and first aid
Emergency procedures

Please read all this policy – click here

Manual Handling Policy

Hollies Pre-School will work towards a safe handling policy and as part of this process will ensure a current policy of minimal lifting. We will ensure that the necessary arrangements are made to facilitate the information of the policy, for example by provision of appropriate and suitable training by professionally competent persons, for those who have duties under the policy. Hollies Pre-School accepts responsibility for compliance with the regulations

Please read all this policy - click here

Positive Handling Policy

This policy sets out the Hollies framework for the use of positive handling and the use of reasonable force.

Please read all this policy - click here

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Child Protection and Safeguarding Policy Framework

The Hollies is committed to creating and maintaining the safest possible environment for children and young people to be cared for and educated in. All members of staff working with children have a legal duty to take action if they have a concern about a child in their care.

The Hollies believe that it is always unacceptable for a child or young person to experience abuse of any kind and we recognise our responsibility to safe guard the welfare of all children and young people, by a commitment to practice which protects them.

The purpose of this policy is to:

  • provide protection for all the children and young people who are in our care

  • provide staff and volunteers with guidance on procedures they should adopt in the event that they suspect a child or young person may be experiencing, or be at risk of harm.

Please read all this policy - click here

It is important for you know our policy of Safeguarding Children, the training we undertake and the procedures we have to follow.

Further Safeguarding Guidance for The Hollies Pre-school

This policy provides further information on Safeguarding.
The literature Review prepared for the Plymouth serious Case Review identified the characteristics of safe settings as:

  • Staff are respectful to all employees as well as children

  • Staff are open about discussing good and poor practice

  • Blame only happens in extreme circumstances

  • Leaders model the appropriate behaviour

  • Staff are knowledgeable about the vulnerability of the children whom they look after and aware that abusers may already be in the employ of the organisation

  • Children are listened to

  • Staff are empowered to challenge poor practice

  • Parents are encouraged to be involved in their child's plan and welcomed to the setting

  • Whistle blowing procedures are in place and staff know how to use them.

Please read all this policy - click here

Secure Storage, Handling, Use, Retention & Disposal of disclosure information.

General Principles
Storage and Access

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Security and Safety Policy

Statement of intent


  • Gates

  • Outdoor area

  • Register

  • Visitors

  • Kitchen/cleaning materials

  • Electrical equipment

Collection of children from Hollies
Procedure for child not collected from Hollies
Procedure for child not arriving at Hollies or for collection for afterschool
Intruder policy
Missing child
Fire safety
Substance abuse
Power or water supply failure
Incident book
Staff safety

Please read all this policy - click here

It is important for you know our policy of keeping your children safe and secure.

Special Educational Needs Policy

Our aims and ethos:
We welcome the inclusion of all children whatever their individual needs may be. All children have the right to achieve and develop to their full potential. We believe that having an inclusive policy benefits all children, and is a positive experience that reflects the diversity of our community.

Please read all this policy - click here

It is important for you know our policy of co-ordination, identification and provision for children with special educational needs.

Staffing and Recruitment Policy

This policy includes:

Statement of Intent
Recruitment policy
How we meet our aims
Staff absence
Disciplinary and grievance procedure
Babysitting policy

Please read all this policy - click here

Complaints Procedure

The procedure to ensure that complaints either from staff or parents are dealt with promptly and in confidence are as follows:

If a parent has a complaint against The Hollies or its staff they should first bring it to the attention of one of the Supervisors. If the complaint is against a Supervisor then it should be taken to the Chairperson of the Committee. Any complaints will be referred to the appropriate authority and their guidelines followed.

Normally any complaints are dealt with quickly or easily, but if there are any complications then the complaint can be brought up at the next staff meeting or committee meeting. In the event of a complaint requiring urgent attention, then an emergency meeting can be called at any time.

In addition to the above, the Hollies is inspected by the inspection unit of OFSTED. If any parent believes that their complaint has not been dealt with to their satisfaction then they may contact the inspection unit.

Piccadilly Gate
Store Street
M1 2WD

Telephone number : 0300 123 1231

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Hollies Pre-School in Poynton Cheshire Ofsted logo Pre-School Learning Alliance logo The Accreditation Scheme logo

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